If you are in crisis right now, please don't wait for an email reply. Call or text 988 (free, 24/7), text HOME to 741741, or call 911 if there is immediate danger.
Contact Us
Questions, feedback, or a problem with the app? Email us at mindspace.app.help@gmail.com. We usually reply within a few days.
Please don't include personal details like your full name, address, or school in your email.
Crisis Resources
Free, confidential, and available 24/7:
- 988 Suicide & Crisis Lifeline: call or text 988
- Crisis Text Line: text HOME to 741741
- The Trevor Project (LGBTQ+ youth): call 1-866-488-7386
- In immediate danger: call 911 or go to your nearest emergency room
Common Questions
Where is my journal saved? Your check-ins, journal entries, time-capsule letters, and garden are stored only on your phone. Deleting the app erases them, and we can't recover them.
Who reads my chat messages? Chat messages are sent to Anthropic to generate replies. They are not stored by us or shared with anyone else.
Why did chat stop replying? Each device can send up to 30 messages a day. The limit resets 24 hours after your first message.
How do I turn off reminders? Go to the Check-in tab, scroll to Daily reminder, and turn it off.
How do I erase my data? Go to the Resources tab and tap "Erase all my data on this device."